Do you have questions about filling your prescription of AMITIZA? If so, find the answers below!
Q: Do all insurance companies cover AMITIZA?
A: Every insurance company is different. Even within one company, there may be different plans with different levels of coverage. To find out if your insurance company covers AMITIZA, contact your insurance provider.
Q: Where do I find the telephone number for my insurance company?
A: Most insurance companies offer toll-free telephone numbers for members to call to check for coverage. Usually, these numbers are located on the back of the membership cards. If not, insurance companies usually offer websites that carry contact information.
Q: What can I do if there is not enough or no insurance coverage?
A: Takeda Pharmaceuticals North America, Inc. offers a Patient Assistance Program as well as the Healthy Savings Program to save up to $35 a month on your prescription of AMITIZA. You must meet eligibility requirements for both programs. Takeda also participates in a number of savings programs through the Partnership for Prescription Assistance and Together Rx Access that you may be eligible for.
Q: Who is eligible for assistance through the Takeda Patient Assistance Program (PAP)?
A: To be eligible for assistance, a patient:
- Must be a resident of the United States.
- Cannot have prescription coverage through private or government programs. (Medicare Part D eligible and enrolled applicants will be considered under certain circumstances).
- Has a total household income that does not exceed 300% of the Federal Poverty Guidelines published by the U.S. Department of Health and Human Services.
- If recently unemployed, proof of unemployment is required.
Q: If a patient is Medicare Part D eligible or enrolled, can they still apply to the Takeda PAP?
A: Yes. A patient must, of course, meet all qualifying criteria to be considered for program enrollment. In addition, he/she must complete Section 5 or 6 of the application.
Q: If a patient recently became unemployed, can they still apply to the Takeda PAP?
A: Yes. A patient must, of course, meet all qualifying criteria to be considered for program enrollment. In addition, he/she must provide proof of unemployment.
Q: What are the hours of operation for the Takeda PAP?
A: Dedicated customer service representatives are available at 1-800-830-9159, Monday through Friday, 7:30 am to 5:00 pm CT. In addition, a 24-hour automated interactive voice response (IVR) system is available for placing orders on refills for patients.
Q: What Takeda products are available on the PAP?
A: A current list of the available products for the Takeda PAP is available for download on www.tpna.com. This list will be updated as needed.
Q: How does a patient or healthcare provider obtain the Takeda PAP application?
A: The application is available at www.tpna.com or may be obtained by calling a Takeda Patient Assistance Program representative at 1-800-830-9159.
Q: Who needs to complete the application?
A: The application must be completed and signed by both the patient and healthcare provider.
Q: What information needs to be submitted when applying?
A: Patients will be required to submit financial documentation along with a valid prescription and completed application.
Q: How long will medications be provided to a patient?
A: If a patient with a valid prescription is enrolled into the Takeda PAP, Takeda medications will be provided until December 31st. If a patient is enrolled into the Takeda PAP through the Medicare Part D process, medications will be provided through the end of the calendar year. After a patient's enrollment period ends, he/she will be required to re-enroll and to meet all of the qualifying criteria in order to continue on the program.
Q: How will a patient and healthcare provider be notified about enrollment status?
A: Both the patient and physician will receive written notice of enrollment or denial.
Q: How long does it take to receive a response?
A: Generally, a patient and healthcare provider should expect a response within 5 to 7 business days after receipt of application.
Q: How and where is PAP medication shipped?
A: Upon initial enrollment, the medication will be sent directly to the patient via the United States Postal Service (USPS) unless otherwise indicated on the application.
Q: How do patients receive their refills?
A: Patients have several options to obtain their refills:
- Call 1-800-830-9159 and press #4. A 24-hour automated interactive voice response (IVR) system is available for placing orders on refills for patients; or
- Call 1-800-830-9159, Monday through Friday, 7:30 am to 5:00 pm CT and speak with a dedicated customer service representative; or
- With each shipment of medication, the patient will receive a mailer to be used for future refills.
Q: How much free product has Takeda donated to patients in need?
A: In calendar year 2008, Takeda distributed more than $100 million worth of its products free of charge to patients in need.
Q: What other assistance does Takeda offer to patients in need?
A: Takeda participates in Together Rx Access, a free prescription savings program for eligible individuals and families who lack prescription drug coverage and are not eligible for Medicare.
Income eligibility requirements for the Together Rx Access program in 2009 is a total household income that is based on 400% of the Federal Poverty Guidelines published by the U.S. Department of Health and Human Services.
The Together Rx Access Card provides individuals and families with immediate help in getting the brand name prescription products they need. Most cardholders save 25%-40% on brand-name prescriptions through this program. Visit TogetherRxAccess.com to learn more.
Q: Where can patients and physicians learn about other programs that may be available to them?
A: Takeda participates in the Partnership for Prescription Assistance, a single point of access to more than 475 public and private patient assistance programs, including more than 200 programs offered by pharmaceutical companies. Visit www.pparx.org to learn more.
